KG77 Privacy Policy

01 Overview

This Privacy Policy applies to all users of the KG77 platform, accessible at kg77.bid, including the KG77 website, the KG77 mobile app, and all associated services. It explains how KG77 collects, stores, uses, and protects the personal information of its members in Bangladesh and elsewhere.

KG77 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. By registering a KG77 account or using any part of the KG77 platform, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use KG77.

This KG77 Privacy Policy should be read alongside the KG77 Terms and Conditions, which are available at kg77.bid/terms-conditions. Together, these documents form the full agreement between you and KG77 regarding your use of the platform.

02 Data We Collect

KG77 collects personal data that is necessary to provide you with a safe, functional, and personalised gaming experience. The categories of data KG77 collects include:

KG77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation.

03 How We Collect Your Data

KG77 collects your personal data through the following channels:

• Direct registration: When you create a KG77 account, you provide your name, email, phone number, and date of birth directly through the registration form.
• Deposits and withdrawals: When you make a payment on KG77 via bKash, Nagad, or Rocket, transaction reference data is recorded in your account history.
• Platform usage: KG77 automatically records technical and usage data as you interact with the platform, including which games you play, how long your sessions last, and what device you use.
• Support interactions: When you contact the KG77 support team via live chat or email, the content of those communications is stored for quality assurance and dispute resolution purposes.
• Cookies and tracking technologies: KG77 uses cookies and similar technologies to collect technical data about your browsing behaviour on kg77.bid. See Section 06 for full details.
• Identity verification: When KG77 requests identity documents for KYC purposes, you provide this data directly by uploading documents through the KG77 platform.

04 How We Use Your Data

KG77 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a member. The specific purposes for which KG77 uses your data include:

• Creating and managing your KG77 account, including verifying your identity and age.
• Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Providing customer support and resolving disputes related to your KG77 account or gameplay.
• Detecting and preventing fraud, money laundering, and other illegal activity on the KG77 platform.
• Monitoring gameplay patterns to support responsible gaming obligations and identify players who may need assistance.
• Sending you account-related communications such as deposit confirmations, withdrawal notifications, and security alerts.
• Sending promotional communications about KG77 bonuses and offers, where you have opted in to receive them.
• Improving the KG77 platform by analysing usage data and identifying areas for enhancement.
• Complying with legal and regulatory obligations applicable to KG77's operations.

05 Data Sharing

KG77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. KG77 may share your data only in the following limited circumstances:

• Payment processors: KG77 shares transaction data with bKash, Nagad, Rocket, and other payment service providers solely for the purpose of processing your deposits and withdrawals.
• Identity verification providers: When KYC verification is required, KG77 may share your identity documents with a third-party verification service to confirm your identity.
• Regulatory and law enforcement authorities: KG77 will disclose your data to government authorities, regulators, or law enforcement agencies when required to do so by a valid legal request or applicable law.
• Fraud prevention services: KG77 may share technical data such as IP addresses and device identifiers with fraud detection services to protect the platform and its members.
• Platform infrastructure providers: KG77 uses third-party hosting and cloud infrastructure services. These providers process data on KG77's behalf and are contractually bound to protect it.

06 Cookies & Tracking

KG77 uses cookies and similar tracking technologies on kg77.bid to improve your experience, keep your session active, and understand how the platform is being used. The types of cookies KG77 uses include:

• Essential cookies: These are required for the KG77 platform to function. They keep you logged in, maintain your session, and enable core features. These cookies cannot be disabled.
• Analytics cookies: KG77 uses analytics tools to understand how members navigate the platform, which pages are most visited, and where improvements can be made. This data is aggregated and anonymised.
• Security cookies: These cookies help KG77 detect suspicious activity, prevent fraud, and protect your account from unauthorised access.
• Preference cookies: These remember your settings and preferences on KG77, such as your preferred language or display options.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent some parts of the KG77 platform from functioning correctly. KG77 does not use third-party advertising cookies or share cookie data with advertisers.

07 Data Retention

KG77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulation. Specific retention periods include:

• Account data: Retained for the duration of your KG77 membership and for a minimum of 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically 5 years from the date of verification.
• Support communications: Retained for 2 years from the date of the interaction, unless the communication relates to an ongoing dispute.
• Technical and usage data: Retained for up to 24 months for analytics and security purposes, after which it is anonymised or deleted.

When your data is no longer required for the purposes for which it was collected, KG77 will securely delete or anonymise it in accordance with our internal data management procedures.

08 Data Security

KG77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the KG77 platform.
• Encrypted storage of sensitive data including passwords and financial information.
• Strict access controls ensuring that only authorised KG77 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and penetration testing of the KG77 platform infrastructure.
• Segregated storage of player funds, separate from KG77 operational accounts.
• Two-factor authentication options available to all KG77 members to protect account access.

While KG77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your KG77 account credentials confidential and for notifying KG77 immediately if you suspect unauthorised access to your account.

09 Your Rights

As a KG77 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact the KG77 support team at [email protected].

KG77 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case KG77 will notify you of the extension and the reason for it.

10 Minors

The KG77 platform is strictly for adults aged 18 and over. KG77 does not knowingly collect personal data from anyone under the age of 18. If KG77 discovers that a minor has registered an account or provided personal data, that account will be immediately closed and all associated data will be deleted.

11 Policy Changes

KG77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, KG77 will notify registered members via email and will display a notice on the KG77 platform. The updated policy will take effect from the date published at kg77.bid/privacy-policy.

We encourage you to review this KG77 Privacy Policy periodically. Continued use of the KG77 platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using KG77 and contact [email protected] to close your account.

12 Contact Us

If you have any questions about this KG77 Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the KG77 data team:

• Email: [email protected]
• Live Chat: Available 24/7 from within your KG77 account dashboard
• Website: kg77.bid

The KG77 support team handles all privacy-related enquiries with priority and will respond within 30 days. For urgent data security concerns, live chat is the fastest way to reach us.